SHIPPING & RETURNS
Shipping & Delivery
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Money Back Guarantee
At by www.http://thegies.com/, we want to make sure that your online shopping experience is great in terms of range, price and delivery. “If you received a damaged product” We are very sorry for the inconvenience caused. We will arrange for the replacement or refund. Only defective/damaged products will be accepted for returns/refunds. 1. Customer can be cancel order within 1 day after place order. 2. Customer Need to raise an alert with us within 2 days from the date of delivery for being eligible for the return. 3. If you receive a damaged or defective item, or an items not ordered by you, please contact on our customer care number (+91-9643842429) and email id info@thegies.com. 4. Only those products will be eligible for return policies which are received by us within 10 working days of the date of delivery. 5. (GIES) . Retains the rights to examine whether the product returned is defective/ damaged and based on the verification GIES. will either reship/replace the product to the customer. 6. In case product is defective or damaged then the GIES. team will replace and reship the product to the same shipping address of the customer subject to the availability of the stock of the product. 7. In case the returned product is not defective/damaged then the customer will be informed about the same and the same product will be reship to the shipping address of the order.8. Customer will have to bear the shipment charges for the replaced/ reshipped product.9. If the product stock is unavailable then a request for the refund will be initiated and the same shall be informed to the customer through registered email. 10. All the Refunds, Replacement will be processed once the returns are received at our office. 11. We will refund payment within 3-7 Days and product replacement within (7-15 Days). 12. We will take bank transaction charge 2% + GST 18% only refunds payment.
Privacy Policy
Our Policy:- Thank you for visiting GIES (GRIT IMPORT EXPORT SOLUTIONS), Act are the owners the website www.http://thegies.com/. This privacy policy tells you how we use personal information submitted or collected at this site with your consent. Please read this privacy policy before using the site or submitting any personal information. By using the site or the various features available and present herein, you are accepting the practices and the standard operating procedure as described in this privacy policy. These practices may be changed time to time as part of continuous change and applicability of new legal and statutory provisions which are binding upon us as a law abiding corporate citizen but any changes which could be undertaken by the Company shall be published and changes will only applicable to activities and information on a prospective basis , not retroactively. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used. Collection of information:- This notice applies to all information collected or submitted on our website. www.http://thegies.com/ collects or requests you to submit personal information, such as your e-mail address, name, home or work address or telephone number. Information collected by www.http://thegies.com/ by us is used solely for the purpose of billing and shipping your online purchases. We do not collect any information about your computer hardware, software or payment information. Neither we sell/ disclose/ share/ distribute sensitive information to any 3rd party for any purpose except to extent of delivery of ordered products. However if we are obliged to act under a valid Judicial, statutory or regulatory order, ruling or Judgments , to provide your details , we shall undertake our responsibility in that regards in a diligent manner, and shall not be liable to either inform or intimate you prior to our formal disclosure to above mentioned authorities. Any claim for damages in a Civil Suit or in Tort, brought or instituted by you against www.http://thegies.com/ or its authorized officers, agents, managers or other related personnel shall not held as a valid claim by us at any point of time. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you would be providing shall be used. We are not responsible for the privacy statements or other content on Web sites who are hosted on our home page or website, and you are requested to check the veracity and the applicability of the same directly. We do not hold any association with such websites, or online links. Use of the information:- We use the information that we collect from you to provide our services to you. In addition to this we may use the information for one or more of the following purposes. 1. To provide information to you that you request from us relating to our products or services. 2. To provide information to you relating to other products that may be of interest to you. Such additional information will only be provided where you have consented to receive such information and the same is existing with us at the time of utilization of the consent so provided by you. 3. To inform you of any changes to our website, services or goods offered by various Vendors. 4. If you have previously purchased goods or services from us we may provide to you details of similar goods or services, or other goods or services, that you may be interested in. With us you can be sure that we do not disclose any thing that could be held against or serve as an identification to individuals or to use such classification in a manner which is portrayed by way of race, creed, religion, sex, political and caste. 5. We use return email addresses to answer the email and we don’t use the same for any other purpose. We use non-identifying information to design our website and share the same with advertisers. 6. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. 7. All emails and newsletters from this site allow you to opt out of further mailings. Distribution of Information:- We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place